Service Strategies Customer Service Certification & Training’s

  • Certified Service Representative (CSR)

This certification is for entry level graduates. This connects them with the work environment and helps them understand the basics of how to handle  exceptionally the service given to a customer. This fully equips them for the job in terms of dealing with both internal and external customer.

Who Should Attend

  • Customer service representatives
  • Fresh graduates
  • Youth Corpers
  • Job seekers
  • For people who want a refresher course in Customer Service

This internationally recognized certification issued by Service Strategies Corporation USA ( will position you right.

Attain your certification under the world’s industry leading Service Capability & Performance (SCP) Career Certification program from Service Strategies Corporation USA.

Register, learn and master the skills on how to transform customer pain points into new opportunities to strengthen, grow in your career and enhance brand loyalty.

Our training and career development courses are what you need to reach your goals.

Certify Your Skills

Attendees who successfully complete the course exams will attain certification under the industry leading Service Capability & Performance (SCP) Career Certification program.

Cedars&Oaks Consults is the sole licensee of Service Strategies Corporation certifications in Nigeria.

Mode of Training

  • Online training
  • Class room training (Lagos, Port Harcourt & Abuja only)

Duration: 3weeks

  • Weekend Class (Saturdays only)
  • Weekday class (Tuesday & Thursday)

Fee: (Contact us)

Installment Payment allowed.


  • Great fun, knowledge packed interactive class
  • One of our BEST trainers
  • Lunch and refreshments
  • Comprehensive course-ware
  • Certification Certificate