Why Attend

Superior communication skills have long been associated with leadership. In this training course we look at both of these ingredients of success and bring them together in a comprehensive and practical manner. From preparing and organizing your thoughts using the latest advances in brain and mind research to analyzing the practical reality of what you want to accomplish and in what context, this course will cover it all. You will get the opportunity to discover your hidden talents and to practice what you learn before going back to your workplace and influence people, events and your own future. In addition, you will learn how a great leader enhances communication flow within his organization, wins the hearts and minds of his followers, builds consensus and gets results even when faced with resistance.

Course Methodology

The course uses a mix of interactive techniques, such as brief presentations by the consultant and the participants, role plays (rehearsed and impromptu), playback of videotaped performances and individual and group feedback

Course Objectives

By the end of the course, participants will be able to:

  • Apply breakthrough leadership and communication techniques to drive business value and become more powerful
    thought leaders
  • Implement best practices for credibly influencing peers, managers, subordinates, customers and other stakeholders
  • Explain how to effectively handle challenges such as delivering unpopular news, increasing team motivation and
    winning hearts and minds
  • Communicate confidently in any environment, from spontaneous ‘elevator pitches’ to high stakes speeches and
    proposals that win commitment and cooperation
  • Deliver powerful messages that lead rapidly to action, and control emotions when facing resistance and conflicts
  • Maximize leadership effectiveness using electronic communication and social media strategies

Target Audience

Executives, directors, team leaders and managers seeking superior leadership training to strengthen their communication skills and help them achieve greater success at all levels of their organization

Target Competencies

  • Accountability for others and accurate listening
  • Attitude toward honesty and toward others
  • Conveying role value and developing others
  • Emotional control and empathetic outlook
  • Evaluating what is said and flexibility
  • Freedom from prejudice and gaining commitment
  • Handling rejection and human awareness
  • Internal self control and leading others
  • Objective listening and people reading
  • Persistence and personal relationships
  • Persuading and relating to others
  • Role awareness and confidence
  • Self assessment and self confidence
  • Self direction and self improvement
  • Self starting ability and sense of belonging
  • Sensitivity to others and understanding attitude
  • Understanding motivational needs and using common sense
  • Customer oriented and frequent interaction and versatility with others


3 Days

Course Outline

o Organizing ideas through mind mapping
o Knowing your message’s desired outcomes
o Tailoring a message for your intended audience
o Picking the right channels for communicating your message
o Discovering the power of the senses
o Maximizing your communication effectiveness with hypnotic words
o Raising your awareness about the power of subconscious mind
o Learning styles through brain analysis
o Identifying the characteristics of a credible leader
o Demonstrating caring, character and competence in challenging situations
o Establishing your credibility firmly
o Maximizing leadership effectiveness with emotional intelligence
o Persuading, negotiating and influencing skills
o Differentiating between persuasion and influence
o Flexing your executive leadership styles when there are changes in people and conditions
o Creating an environment of engagement
o Creating a logical train of thought to persuade
o Creating a persuasive message that evokes the right emotions
o Reframing a message from negative to positive and from subjective to objective
o Adjusting your message to accommodate the audience’s needs, wants and style
o Enhancing your leadership with a powerful personal brand and presence
o Smart and healthy organizations
o Crafting messages to drive or champion change
o Identifying techniques for building consensus
o Describing how to secure commitment and cooperation through change initiatives
o Exploring the stages of managing change effectively
o Change and transition
o Managing and handling resistance
o Effective conflict resolution styles for handling resistance
o The importance of emotional control when facing resistance
o Leading with agility and resilience
o Applying executive leadership concepts in a simulated business case
o Anger management for leaders
o From social media to relationship management
o Optimizing social networks such as Twitter, Linkedin and Facebook for higher visibility
o Effective communication and networking on the web
o Measuring how you rank on LinkedIn and Klout and comparing self to others
o The measures of leadership influence on the web and in social networks
o Maximizing your leadership presence online
o Action plan for applying new leadership skills after returning to workplace