Service Strategies Corporation (SSC) is an experience innovative firm specialized in the training and development of service and support professionals. We work with front-line employees, managers and executives to help organizations develop and maintain World-Class Customer Service at every level. Over the last decade we have successfully build a team of seasoned instructors and developed course content relevant to effective, efficient and professional service delivery. Our passion fuelled by competency of our team stand us out in the industry.
Aside the fact that our program prepares students for certification under the globally accepted Service Capability & Performance (SCP) Career Certification- our training program and processes are unparalleled. We ensure that the solutions we provide for our clients achieve their objectives, and create measurable results through collaborative process of setting expectations, measuring performance and reinforcing behaviours.
We are passionate about the success of your organisation, thus we have structure our training and career development process to help you achieve real, measurable result. Whether you are defining current business challenges, searching to measure ROI, selecting courseware or looking to define an observation and reinforcement process, we can help:
Location: 11590 West Bernardo Court, Suite 220 San Diego, CA 92127.
Telephone:(952) 884-3311 or (800) 548-0538