Service Quality Institute(SQI)

For over 40 years, Service Quality Institute has been developing Customer Service Strategy materials and programs including Customer Service Books, Customer Service Certification Seminars, Customer Service Videos, and Strategic Plans designed specifically for our customers around the world.

Service Quality Institute's goal is to provide the tools you need to keep your customers, improve the morale of your employees, and turn your company into a more efficient and productive customer-driven organization.

A global leader in customer service with over 40years experience & presence in over 40 countries of the world cutting across 11 international languages, John Tschohl, the world's customer service guru is the president & founder of Service Quality Institute, USA).

Location: 9201 East Bloomington Freeway Minneapolis, MN 55420 USA.

Telephone:(952) 884-3311 or (800) 548-0538

Email:quality@servicequality.com

Website:www.customer-service.com