Certified Service Professional (CSP).

Audience:

  • • Supervisors
  • • Managers
  • • Team Leads

Date: July 25th & August 1, 2015

Duration:

Certified Fied Service Engineer (CFSE)

Audience:

  • • Supervisors
  • • Managers
  • • Team Leads

Date: August 1, 2015.

Duration:

Service Account Management (SAM).

Audience:

  • • Marketers
  • • Sales Representatives
  • • Business Development Executives
  • • Customer Service Officers
  • • Customer Service executives
  • Banks Operations Staff
  • Frontline employees

  • Date: October 8-9, 2015.

    Duration:2days .

    Locations:Lagos.

Certified Support Manager (CSM) Certification.

Audience:

  • • Managers
  • • Team Leaders
  • • Heads of Department
  • • Heads of Contact or Call Centre

 

Date: October 5-8, 2015.

Duration:

Speaker:

Location: