Office Skills, Secretarial and PA training

What will I learn

The course provides the opportunity to gain recognised skills in:
 Microsoft Word, Excel, Powerpoint, Access and Outlook
 Diary management, record keeping, and filing
 Business, report and e-mail writing
 Handling confidential documents
 Taking notes, dictating, and proofreading
 Arranging interviews, bookings, and travel
 Delivering mail
 Speed reading and speed typing
 Creating an effective CV and cover letter
 Receptionist, customer service skills, and telephone skills
 Bookkeeping, Quickbooks for payroll management
 Invoicing and petty cash

DURATION: 7 WEEKS (SATURDAY & SUNDAY)
TIME: SATURDAY (10 AM – 3 PM) & SUNDAY (12 PM – 5 PM)

Certification

Successful candidates will be awarded a “Certificate in Office Skills, Secretarial & PA”.

Career Paths

There are many careers open to you with this qualification,
such as:
 Office Assistant
 Administrator
 Administrative Assistant
 Receptionist
 Legal Secretary
 Medical Receptionist
 Executive Assistant
 Personal Assistan

Course Outline

WEEK 1

  • BUSINESS REPORTS AND LETTER WRITING
  • E-MAILS WRITING TIPS
  • TYPING SPEED DEVELOPMENT
  • TIPS FOR SPEED READING

WEEK 2

  • MICROSOFT WORD
  • MICROSOFT EXCEL
  • MICROSOFT POWERPOINT
  • MICROSOFT OUTLOOK
  • MICROSOFT ACCESS

WEEK 3

  • DIARY MANAGEMENT
  • HANDLING CONFIDENTIAL DOCUMENTS
  • SUCCESSFUL MEETING MINUTES
  • NOTE TAKING

WEEK 4

  • DOCUMENT PROOFREADING
  • APPOINTMENT BOOKING AND ARRANGING
  • INTERVIEWS5
  • DELIVERING POSTAL MAIL
  • DICTATING

WEEK 5

  • CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
  • ORGANISING A MEETING
  • DATA MANAGEMENT, RECORD KEEPING AND FILING
  • EVENT PLANNING
  • ARRANGE BUSINESS TRAVEL & ACCOMMODATION

WEEK 6

  • BOOKKEEPING
  • QUICK BOOKS FOR PAYROLL MANAGEMENT
  • INVOICING/PETTY CASH
  • SUPERVISING AND MONITORING THE OFFICE WORKS
  • TIME MANAGEMENT

WEEK 7

  • MOCK EXAM
  • FINAL EXAM
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