Office Skills, Secretarial and PA training
What will I learn
The course provides the opportunity to gain recognised skills in:
Microsoft Word, Excel, Powerpoint, Access and Outlook
Diary management, record keeping, and filing
Business, report and e-mail writing
Handling confidential documents
Taking notes, dictating, and proofreading
Arranging interviews, bookings, and travel
Delivering mail
Speed reading and speed typing
Creating an effective CV and cover letter
Receptionist, customer service skills, and telephone skills
Bookkeeping, Quickbooks for payroll management
Invoicing and petty cash
DURATION: 7 WEEKS (SATURDAY & SUNDAY)
TIME: SATURDAY (10 AM – 3 PM) & SUNDAY (12 PM – 5 PM)
Certification
Successful candidates will be awarded a “Certificate in Office Skills, Secretarial & PA”.
Career Paths
There are many careers open to you with this qualification,
such as:
Office Assistant
Administrator
Administrative Assistant
Receptionist
Legal Secretary
Medical Receptionist
Executive Assistant
Personal Assistan
Course Outline
WEEK 1
- BUSINESS REPORTS AND LETTER WRITING
- E-MAILS WRITING TIPS
- TYPING SPEED DEVELOPMENT
- TIPS FOR SPEED READING
WEEK 2
- MICROSOFT WORD
- MICROSOFT EXCEL
- MICROSOFT POWERPOINT
- MICROSOFT OUTLOOK
- MICROSOFT ACCESS
WEEK 3
- DIARY MANAGEMENT
- HANDLING CONFIDENTIAL DOCUMENTS
- SUCCESSFUL MEETING MINUTES
- NOTE TAKING
WEEK 4
- DOCUMENT PROOFREADING
- APPOINTMENT BOOKING AND ARRANGING
- INTERVIEWS5
- DELIVERING POSTAL MAIL
- DICTATING
WEEK 5
- CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
- ORGANISING A MEETING
- DATA MANAGEMENT, RECORD KEEPING AND FILING
- EVENT PLANNING
- ARRANGE BUSINESS TRAVEL & ACCOMMODATION
WEEK 6
- BOOKKEEPING
- QUICK BOOKS FOR PAYROLL MANAGEMENT
- INVOICING/PETTY CASH
- SUPERVISING AND MONITORING THE OFFICE WORKS
- TIME MANAGEMENT
WEEK 7
- MOCK EXAM
- FINAL EXAM