Office Administration and Skills Diploma
What will I learn
The course provides the the opportunity to gain recognised
skills in:
Microsoft Word, Excel, Powerpoint and Outlook
Diary management, record keeping and filing
Business, report and e-mail writing
Handling confidential documents
Taking notes and meeting minutes
Arranging interviews and bookings
Delivering mail
Dictating, speed reading and speed typing
Creating an effective CV and cover letter
Receptionist and customer service skills
DURATION: 5 WEEKS (SATURDAY & SUNDAY)
TIME: SATURDAY (10 AM – 3 PM) & SUNDAY (12 PM – 5 PM)
Certification
Successful candidates will be awarded a “Diploma in Office
Skills”.
Career Paths
There are many careers open to you with this qualification, such
as:
Office Assistant
Administrator
Receptionist
Legal Secretary
Executive Assistant
Personal Assistant
Course Outline
WEEK 1
- BUSINESS REPORTS AND LETTER WRITING
- E-MAILS WRITING TIPS
- TYPING SPEED DEVELOPMENT
- TIPS FOR SPEED READING
- MICROSOFT WORD
- MICROSOFT EXCEL
- MICROSOFT POWERPOINT
- MICROSOFT OUTLOOK
- MICROSOFT ACCESS
WEEK 2
- DIARY MANAGEMENT
- HANDLING CONFIDENTIAL DOCUMENTS
- SUCCESSFUL MEETING MINUTES
- NOTE TAKING
- DOCUMENT PROOFREADING
- APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
WEEK 3
- DELIVERING POSTAL MAIL
- DICTATING
- CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
- ORGANISING A MEETING
- DATA MANAGEMENT, RECORD KEEPING AND FILING
- EVENT PLANNING
- ARRANGE BUSINESS TRAVEL & ACCOMMODATION
WEEK 4
- BOOKKEEPING
- QUICKBOOKS FOR PAYROLL MANAGEMENT
- INVOICING/PETTY CASH
- SUPERVISING AND MONITORING THE OFFICE WORKS
- TIME MANAGEMENT
- MOTIVATING EMPLOYEES
- CREATING AN EFFECTIVE CV AND COVER LETTER
- JOB FUNCTIONS AND DESCRIPTION OF OFFICE ADMIN & MANAGER
WEEK 5
- MOCK EXAM
- FINAL EXAM