Administrative Management & Secretarial Personal Assistant Diploma

What will I learn

This Administrative Management & Secretarial Personal Assistant course covers the topics listed under the curriculum.

DURATION: 7 WEEKS (SATURDAY & SUNDAY)
TIME: SATURDAY (10 AM – 3 PM) & SUNDAY (12 PM – 5 PM)

Certification

Successful candidates will be awarded a “Administrative Management & Secretarial Personal Assistant Diploma

Career Paths

On completion of the course, you will have many different career paths open to you, including:
 Personal Assistant
 Secretary
 Legal Secretary
 Medical Secretary
 Executive Assistant

Course Outline

WEEK 1

  • JOB FUNCTIONS & DESCRIPTION OF A SECRETARY/ AND PA
  • DIARY MANAGEMENT BUSINESS REPORTS & LETTER WRITING E-MAILS WRITING
  • TIPS HANDLING CONFIDENTIAL DOCUMENTS
  • SUCCESSFUL MEETING MINUTES
  • NOTE TAKING
  • DATA MANAGEMENT, RECORD KEEPING & FILING

WEEK 2

  • APPOINTMENT BOOKING & ARRANGING
  • INTERVIEWS DELIVERING
  • POSTAL MAIL
  • DICTATING
  • CUSTOMER SERVICE & TELEPHONE
  • HANDLING SKILLS ORGANISING A MEETING
  • BOOKKEEPING INVOICING/PETTY CASH

WEEK 3

  • DOCUMENT PROOFREADING
  • QUICKBOOKS FOR PAYROLL MANAGEMENT
  • TIPS FOR SPEED READING
  • CREATING AN EFFECTIVE CV AND COVER LETTER
  • TIME MANAGEMENT
  • MOTIVATING EMPLOYEES

WEEK 4

  • TYPING SPEED DEVELOPMENT
  • MICROSOFT WORD
  • MICROSOFT EXCEL
  • MICROSOFT POWERPOINT
  • MICROSOFT OUTLOOK

WEEK 5

  • ACCOUNTING AND BOOKKEEPING
  • BOOKKEEPING BUDGETS & FINANCIAL REPORTS
  • COMMUNICATION FUNDAMENTALS
  • COMMUNICATION STRATEGY
  • EMOTIONAL INTELLIGENCE
  • ADMINISTRATIVE HUMAN RESOURCES FUNDAMENTALS

WEEK 6

  • EMPLOYEE RECRUITMENT
  • LEADERSHIP ESSENTIALS
  • MANAGEMENT ESSENTIALS
  • SAFETY IN THE WORK PLACE

WEEK 7

  • MOCK EXAM
  • FINAL EXAM
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