Certified Support Professionals (CSP)
The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today’s support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge.
Who Should Attend
Mode of Training
SCP Career Certification Exam
Online Certification Exam administered at the completion of the class, successfully students become Certified Support Professional (CSP).
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