Service Strategies Customer Service Certification & Trainings

Certified Service Professionals (CSP)

This certification is an industry-driven and endorsed credential that helps employers distinguish and recognize qualified customer service professionals, and help define career advancement opportunities for candidates. By earning the professional certification in customer service, candidates can demonstrate their knowledge and skills in work areas that employer’s value, and exhibit commitment to professional growth.

Please Register below.



Who Should Attend

  • Customer service representatives
  • Customer service officers
  • Customer service executives
  • Marketers
  • Sales Representatives
  • Business development executives
  • Call coordinators and service dispatchers
  • Anyone in contact with a customer

Mode of Training

  • Online training
  • Class room training (Lagos, Port Harcourt & Abuja only).


  • Weekends (Saturdays only): 3weeks

SCP Career Certification Exam

Online Certification Exam administered at the completion of the class, successfully students become Certified Service Professional(CSP).

Cedars&Oaks Consults Ltd. is the sole licensed partner of Service Strategies Corporation USA in Nigeria. REGISTER NOW