Service Strategies Customer Service Certification & Trainings

Certified Service Representative (CSR)

This certification is for entry level graduates. This connects them with the work environment and helps them understand the basics of how to handle and exceptionalize the service given to a customer. It fully equips them for the job in terms of dealing with both internal and external customer.



Who Should Attend

  • Customer service representatives
  • Fresh graduates
  • Corpers
  • Job seekers

Mode of Training

  • Online training
  • Class room training (Lagos, Port Harcourt & Abuja only).


  • Weekends (Saturdays only): 3weeks

SCP Career Certification Exam

Online Certification Exam administered at the completion of the class, successfully students become Certified Service Representative(CSR).

Cedars&Oaks Consults Ltd. is the sole licensed partner of Service Strategies Corporation USA in Nigeria. REGISTER NOW